Privacy Policy

Last Updated: September 30, 2026

Link ClimateCare respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Link ClimateCare collects, uses, discloses, and protects personal information when you visit our website, contact us, request our services, or otherwise interact with us.

Link ClimateCare operates from:

1386 Main St. East

Beaverton, Ontario

L0K 1A0

This Privacy Policy applies to personal information collected through our website, by telephone, email, online forms, in person, and through other interactions with Link ClimateCare.

Information We Collect

We may collect personal information when you visit our website, contact us, request a quote, schedule a service, purchase a product or service, or otherwise interact with Link ClimateCare.

Depending on how you interact with us, the information we collect may include:

• Your name
• Home or service address
• Mailing address, where applicable
• Telephone number
• Email address
• Information you provide when requesting a quote or service
• Information about your heating, cooling, or other home service needs
• Service and appointment information
• Billing and payment information, where applicable
• Communications and correspondence you have with us
• Information you provide through forms on our website

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and information about how you interact with our website.

We may receive personal information from third parties, including advertising platforms, website technologies, lead-generation tools, service providers, and other business partners, where permitted by applicable law.

How We Use Personal Information

We may use personal information for purposes including:

• Responding to inquiries and service requests
• Providing quotes and estimates
• Scheduling and providing services
• Communicating with you about appointments, services, and requests
• Processing payments and transactions
• Maintaining customer and service records
• Providing customer support
• Following up on inquiries and quote requests
• Improving our products, services, and website
• Understanding website usage and marketing performance
• Measuring the effectiveness of our advertising
• Managing relationships with current and prospective customers
• Sending promotional communications where permitted by law and where appropriate consent has been obtained
• Preventing fraud, misuse, or unauthorized activity
• Meeting legal, regulatory, and contractual requirements

We limit the collection, use, and disclosure of personal information to purposes that are reasonable and appropriate in the circumstances.

Consent

Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.

By voluntarily providing personal information to us, you consent to its collection, use, and disclosure for the purposes identified at the time the information is collected or as otherwise described in this Privacy Policy, subject to applicable legal exceptions.

Where appropriate, we may obtain consent through website forms, telephone conversations, email, written communications, or other reasonable methods.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we will explain any consequences that may